Have questions about your order? Our products? Shipping times?
Most questions can be answered on our FAQ page—but some of our more common questions are listed below. (Of course, if you still don't find the answer you're looking for we'd be happy to help, so don't hesitate to reach out if you need us.)
Can I edit my order? Or can you add _______ to my order?
Yes, we can take care of that for you. Send us an email at firstname.lastname@example.org and we'll do our best to accommodate any changes.
Will you let me know my delivery time?
Yes! On the day before your delivery you'll receive a text message with an estimated delivery window. On the day of delivery you'll receive another text message when your driver is approximately 30 minutes away. You'll receive a confirmation text message after your delivery has been made.
Are tips accepted/expected? Can I put a tip on my credit card?
Thank you, but no. Although that's very generous of you, our drivers will not accept tips. And unfortunately our system isn't currently set up to accept tips by credit card in the ordering process. But thanks for thinking of us!
1820 Mack Ave, Detroit, MI 48207